1. Measurement Check:
2. Electrical Outlet:
3. Water Line Connection (for refrigerators with water/ice dispensers):
4. Clean and Clear Space:
5. Appliance Handling:
6. Special Instructions:
7. Verify Delivery Date & Time:
Arrival Window
On the scheduled day, your delivery team will arrive within the specified time window. You may receive a call or message approximately 30 minutes to an hour before their arrival to confirm their estimated time of arrival.
Professional Handling
Our delivery team is trained to carefully handle your new refrigerator. They will transport the appliance safely into your home, navigating tight spaces as needed. Floor protection may be used to ensure your home stays clean and scratch-free.
Refrigerator Placement
The team will position your new refrigerator in the location you’ve prepared, based on your instructions. Please ensure that the space is ready as outlined in the pre-delivery checklist.
Basic Setup
If your refrigerator includes a water dispenser or ice maker, our team will assist with connecting it to your existing water line (if applicable). Please ensure that a water shutoff valve is nearby and functional before their arrival.
Leveling and Alignment
The delivery team will check that your refrigerator is level and aligned properly. A level refrigerator ensures optimal performance and prevents doors from misaligning.
Removal of Packaging
The refrigerator will be unboxed, and all packing materials will be removed from your home unless you request otherwise. If you’d like to keep the packaging, let the delivery team know in advance.
Inspection & Review
Before completing the installation, the team will perform a brief inspection to ensure the refrigerator is functioning properly. You will be given the opportunity to inspect the unit for any visible damage or defects.
Old Appliance Removal (if applicable)
If you’ve requested haul-away services, the delivery team will remove your old refrigerator. Make sure it’s empty, disconnected, and defrosted before their arrival.
Signature Confirmation
Once everything is in place and set up, the delivery team will ask for your signature to confirm the refrigerator was delivered, installed, and inspected to your satisfaction.